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Programme Overview

The Level 5 ILM Leadership and Management Qualifications are designed for the practicing middle manager, department head, project manager and senior manager. Level 5 Qualification's purpose is to improve performance through developing your ability to lead, motivate and inspire.

The qualifications are made up of a broad range of units covering skills in six core areas – working with people, managing yourself and personal skills, providing direction,
facilitating innovation and change, achieving results, and using resources. The flexibility 
in unit choice allows the qualification to be tailored to meet the needs of the individual
 and employer.

There are no formal entry requirements for these qualifications, however learners are expected to be working in a role where they have sufficient relevant management experience and responsibilities and have had some previous management and leadership training. These qualifications require prior experience for the learning to be effective, efficient and successful.


The Level 5 Leadership and Management Qualifications will take 60 – 130 hours to complete, depending on which qualification courses you choose.

To gain these qualifications we recommend the following:

Award: A concise qualification requiring 6 credit points, which equates to 2 courses.
Certificate: A broader qualification requiring 13 credit points, which equates to 3-4 courses.

Choosing your qualification and associated courses will be discussed with us upon booking.

Assessment & Certification

Practical work based written assignments, for each course, form the formal assessment for these qualifications.

Certification is granted upon completion of the full guided hours for the chosen units and completing and passing each unit assignment.

Upon successful completion of the qualification you will be awarded with a digital badge, an e-certificate and a physical certificate from City & Guilds ILM.

This course equipped me with the essential life long skills for engaging with people specifically to successfully achieve (both personal and common) objectives.
N. Metussin

Level 5 Qualification Courses

Your programme content will be discussed with you as part of our onboarding process to make sure the courses you select meet your desired outcomes.

Course Title

Web link

Assessing Your Own Leadership Capability and Performance (520) LEARN MORE
Becoming an Effective Leader (522) LEARN MORE
Developing and Leading Teams to Achieve Organisational Goals and Objectives (519) LEARN MORE
Managing for Efficiency and Effectiveness (510) LEARN MORE
Leading Innovation and Change (504) LEARN MORE
Making a Financial Case (502) LEARN MORE
Making Professional Presentations (518) LEARN MORE
Managing Individual Development (505) LEARN MORE
Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context (550) LEARN MORE
Managing Customer Relations (509) LEARN MORE
Managing Improvement (501) LEARN MORE
Managing Physical Resources (512) LEARN MORE
Managing Projects in the Organisation (511) LEARN MORE
Managing Recruitment (514) LEARN MORE
Managing Stress and Conflict in the Organisation (506) LEARN MORE
Managing Own Continuing Professional Development (521) LEARN MORE
Understanding Organisational Culture and Ethics (508) LEARN MORE
Preparing to Apply Lean Production and Implementation Methodologies to Operational Problems in Service Delivery (523) LEARN MORE
Understanding the Organisation Environment (507) LEARN MORE
Understanding Governance of Organisations (528) LEARN MORE

Additional Learning Support

In addition to the excellent content on the e-learning platform, you will have:

  • Jewel support to select the right qualification and modules to meet your specific development needs
  • Jewel tutor support throughout the course to help you with application of learning and completion of assignments. 
  • 12-month membership to the Institute of Leadership & Management which has a wealth of additional resources.