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Great businesses have a great Customer Service Culture. Customer Service is not a 'tick in the box' on a to Read more
Image of leaf in a lightbulb to symbolise innovation
It has been a challenging year for everyone, businesses especially.  Innovation could be the answer you are looking for. We Read more
Uncertainty has certainly become prominent in our lives thanks to Covid-19.  This pandemic has forced us into new ways of Read more
Why did we deliver this training? With fresh eyes in a new role it did not take Finance Director, Mark Read more
You're just not feeling it, and more importantly, nor is your team... It's that horrible realisation when all your technical Read more
For those of us old enough to remember, and fortunate enough to have worked in a larger organisation that had Read more
We all face challenges in running a business, and the challenges you face as a small business will naturally differ Read more
So you have heard all about High Performing Teams.  You see that they get amazing results - the England Cricket Read more
Why did we deliver this training? Our client contact was a new leader into a team, the team of which Read more
In this demanding world if you run a company or are leading people, one of the critical skills you need Read more