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Guest Blog by Colette Norbury Ever had that feeling of fear, unease—nervousness—when you are under pressure?  Followed by tired relief Read more
Change is part of life, but not everyone embraces it as easily. Knowing how to support people through change will Read more
Guest Blog by Colette Norbury As the spotlight shines on mental health next month for world mental health day we Read more
I don’t know about you, but when I think about learning something new I get excited. I think about what Read more
Anger in the workplace is not unusual. We can all encounter situations that produce anger in us. Who hasn’t experienced Read more
What are you focusing on? We know managing stress can be difficult.  But have you ever considered that you may Read more
Performance Appraisals - A Beginners Guide
We've all had them.  The weak performance appraisal. The one where it becomes a tick box exercise, a meeting to Read more
New Manager, 4 key steps
Preparing for your new management role is fundamental to your success. Brilliant managers practice great management skills, and engage a Read more
More managers today are facing a new team dynamic to navigate - that of the hybrid working team.   Not a Read more
Great businesses have a great Customer Service Culture. Customer Service is not a 'tick in the box' on a to Read more