Tel: +44 (0)7803 015527 |

Great businesses have a great Customer Service Culture. Customer Service is not a 'tick in the box' on a to Read more
Image of leaf in a lightbulb to symbolise innovation
It has been a challenging year for everyone, businesses especially.  Innovation could be the answer you are looking for. We Read more
Uncertainty has certainly become prominent in our lives thanks to Covid-19.  This pandemic has forced us into new ways of Read more
A Case Study in Business Improvement
How a cultural shift to Business Improvement saved 5000 hours of non-value added work and streamlined processes. Why did we Read more
New Manager Challenges
Square Peg in a Round Hole You are a new manager and you're just not feeling it and nor is Read more
For those of us old enough to remember, and fortunate enough to have worked in a larger organisation that had Read more
small business growing pains
We all face challenges in running a business, and the challenges you face as a small business will naturally differ Read more
So you have heard all about High Performing Teams.  You see that they get amazing results - the England Cricket Read more
Why did we deliver this training? Our client contact was a new leader into a team, the team of which Read more
In this demanding world if you run a company or are leading people, one of the critical skills you need Read more