Bonding the Hybrid Working Team
More managers today are facing a new team dynamic to navigate – that of the hybrid working team. Not a
Read more
Author: admin
5 Steps to Building a Customer Service Culture
Great businesses have a great Customer Service Culture. Customer Service is not a ‘tick in the box’ on a to
Read more
Encouraging Innovation in your organisation for a successful 2021
It has been a challenging year for everyone, businesses especially. Innovation could be the answer you are looking for. We
Read more
Manage Uncertainty with Resilience
Uncertainty has certainly become prominent in our lives thanks to Covid-19. This pandemic has forced us into new ways of
Read more
How a cultural shift to Business Improvement saved 5000 hours of non-value added work and streamlined processes.
Why did we deliver this training? With fresh eyes in a new role it did not take Finance Director, Mark
Read more
Square Peg in a Round Hole – Transitioning from Technical Expert to Manager
You’re just not feeling it, and more importantly, nor is your team… It’s that horrible realisation when all your technical
Read more
I am a Manager not a HR Recruitment Specialist!
For those of us old enough to remember, and fortunate enough to have worked in a larger organisation that had
Read more
Small Business Growing Pains
We all face challenges in running a business, and the challenges you face as a small business will naturally differ
Read more
So you want a High Performing Team?
So you have heard all about High Performing Teams. You see that they get amazing results – the England Cricket
Read more
A Story of Two Halves – a change management tale
Why did we deliver this training? Our client contact was a new leader into a team, the team of which
Read more