admin, Author at Jewel Training and Development

Tel: +44 (0)7803 015527 | julie.johns@jewel-training.co.uk

Leadership & Management Learning and Development Qualifications Training Workshops

It’s Not Just What You Learn But How You Learn

23rd July 20221st August 2022 admin activist, experiential learning, how you learn, learning styles, pragmatist, reflector, the learning process, theorist

I don’t know about you, but when I think about learning something new I get excited. I think about what

Coaching Leadership & Management Mentoring Workshops

Anger Management in the Workplace

5th May 202216th May 2022 admin anger, anger in the workplace, anger management, Leadership, management, performance management, stress, stress management

Anger in the workplace is not unusual. We can all encounter situations that produce anger in us. Who hasn’t experienced

Managing Stress

12th April 202212th April 2022 admin Leadership, management, manager, managing stress, mindfulness, resilience, stress, stress management, wellbeing

What are you focusing on? We know managing stress can be difficult. But have you ever considered that you may

Performance Appraisals - A Beginners Guide

Leadership & Management

Performance Appraisals – A Guide

15th March 202218th March 2022 admin employee engagement, high performing teams, Leadership, manager, mangement, motivation, objective setting, performance appraisal, performance management, team building

We’ve all had them. The weak performance appraisal. The one where it becomes a tick box exercise, a meeting to

New Manager, 4 key steps

Leadership & Management Training

4 Key Steps for the New Manager

17th February 202217th February 2022 admin leader, Leadership, management, manager, new manager

Preparing for your new management role is fundamental to your success. Brilliant managers practice great management skills, and engage a

Leadership & Management Team Building

Bonding the Hybrid Working Team

16th December 202116th February 2022 admin Leadership, management, team building

More managers today are facing a new team dynamic to navigate – that of the hybrid working team. Not a

Leadership & Management Team Building

5 Steps to Building a Customer Service Culture

27th September 202116th February 2022 admin Customer Service

Great businesses have a great Customer Service Culture. Customer Service is not a ‘tick in the box’ on a to

Image of leaf in a lightbulb to symbolise innovation

Innovation Leadership & Management

Encouraging Innovation in your organisation for a successful 2021

11th December 202013th September 2021 admin innovation; business improvement; business resilience

It has been a challenging year for everyone, businesses especially. Innovation could be the answer you are looking for. We

Manage Uncertainty with Resilience

13th May 202013th September 2021 admin resilience, uncertainty

Uncertainty has certainly become prominent in our lives thanks to Covid-19. This pandemic has forced us into new ways of

A Case Study in Business Improvement

Business Improvement Case Study

16th March 20207th March 2022 admin business improvement, continuous improvement, cultural change, lean

How a cultural shift to Business Improvement saved 5000 hours of non-value added work and streamlined processes. Why did we

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