admin, Author at Jewel Training and Development

Great businesses have a great Customer Service Culture. Customer Service is not a ‘tick in the box’ on a to

Encouraging Innovation in your organisation for a successful 2021

It has been a challenging year for everyone, businesses especially. Innovation could be the answer you are looking for. We

Uncertainty has certainly become prominent in our lives thanks to Covid-19. This pandemic has forced us into new ways of

How a cultural shift to Business Improvement saved 5000 hours of non-value added work and streamlined processes. Why did we

Square Peg in a Round Hole You are a new manager and you’re just not feeling it and nor is

For those of us old enough to remember, and fortunate enough to have worked in a larger organisation that had

We all face challenges in running a business, and the challenges you face as a small business will naturally differ

So you have heard all about High Performing Teams. You see that they get amazing results – the England Cricket

Why did we deliver this training? Our client contact was a new leader into a team, the team of which

In this demanding world if you run a company or are leading people, one of the critical skills you need